header-image

Helpdesk pages

About

The SNT Helpdesk is your place to get help with all questions you might have with your internet connection on campus, as well as help with SNT's other services and general help with computer and …

Helpdesk - Contact Details

Problems with the network connection in your room? Did your WLAN or VPN connection stop working? Contact the SNT Helpdesk! They will help you to the best of their ability. The helpdesk is open on …

Frequently Asked Questions

What is Quarantainenet? Quarantainenet is the name given to the place where users end up when they are barred from the Internet. The user can find out why he has been barred by retrieving a web …

Abuse

If you're living on campus, or make use of eduroam, you'll be able to use the very fast internet connection of the university. There are, however, a few rules you should keep in mind. These rules are …

Privacy

Your privacy is very important to us. To offer the Digital Administration System (DAS), Studenten Net Twente (SNT), in collaboration with the Library, ICT Services and Archive department of the …

Domain names

This text will attempt to clarify the domain name policy of the University of Twente. The official rules of LISA can be found here. The primary rule LISA has determined that in DNS, no references …